Not all of us are great at repairing our computers by ourselves, and let's be frank the troubleshooting options available online may be a little limiting. In such scenarios taking your laptop out to the local computer repair service provider may be a good idea. Like everything else that we do in our lives, we need to be prepared for this too. Sometimes just taking your computer over to the store and telling them "It isn't working... " is not enough, just like when you go see a doctor about your health, you have to describe what exactly is troubling you and what the problems that you have been facing are.
There are things that you can tell the technician that can help him/her understand what exactly has gone wrong with your computer, which in turn aids you by making your computer repair speedy. The exact information that you may give them depends entirely on the specific problems that you may have been facing, but there are certain points that you may keep in mind before you call upon the services of a local computer repair store like -
- In case the computer is reflecting some kind of error message, take care to convey the exact error message to the technician.
- In case there is no error message, make an effort to convey what is it that the computer is doing exactly in the most lucid way possible. Vague information like "it's not working... " does nothing to help the technician or you.
- The time when the problem started appearing is a very critical piece of information and may decide the course of action the technician may need to take.
- Also, you need to convey any other peculiar symptoms at the same time the problem emerged, for example maybe a blue screen, or smoke rising out of the computer, some kind of warning about a possible virus threat or anything other than ordinary straightaway to the technician.
- In case you have taken any troubleshooting steps already in an attempt to repair the computer yourself, you need to keep the technician informed about these.
- If there has been any change in the problem that you encountered since the first time it appeared, for example if the frequency of the shut down has changed, if the error message is coming at a different time or there is another error message popping up or an entirely different error message is appearing.
- In case there is no error message, make an effort to convey what is it that the computer is doing exactly in the most lucid way possible. Vague information like "it's not working... " does nothing to help the technician or you.
- The time when the problem started appearing is a very critical piece of information and may decide the course of action the technician may need to take.
- Also, you need to convey any other peculiar symptoms at the same time the problem emerged, for example maybe a blue screen, or smoke rising out of the computer, some kind of warning about a possible virus threat or anything other than ordinary straightaway to the technician.
- In case you have taken any troubleshooting steps already in an attempt to repair the computer yourself, you need to keep the technician informed about these.
- If there has been any change in the problem that you encountered since the first time it appeared, for example if the frequency of the shut down has changed, if the error message is coming at a different time or there is another error message popping up or an entirely different error message is appearing.
It is a good idea to write all this information down in a systematic manner and add on to it as the specific case may demand. Always make sure that you are being thorough and specific when communicating all these issues with your technical expert.
Additionally, be sure to communicate properly, like in every other scenario in your life, its important to communicate properly by speaking slowly and enunciating properly. Also, no matter how frustrated you are with the problem in your computer, the technician is in all probability not responsible for it.
Finally, it is you, only you who are in control of the information you are giving away, so it would be a good idea to keep the above points in mind before you decide to call on the computer repair services.
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